FAQs
Do you have a physical store?
Currently, we operate exclusively online. Stay updated with our latest collections and news by following us on Instagram and visiting our website.
Do you deliver outside of Kuwait?
We primarily deliver within Kuwait. If you're located outside of Kuwait and interested in our products, please contact us at hello@knotsandgrainsstudio.com or call us at +96565846772.
Please note that international shipping rates vary based on location and package size, and will require a specific quote.
Do you charge for delivery?
Yes, we charge a flat fee of KWD 5 for deliveries within Kuwait. For international orders, please reach out to us at hello@knotsandgrainsstudio.com or +96565846772 for shipping costs and arrangements.
Can I see some of your work in person?
We do not have a physical store or showroom at this time. However, if you are not satisfied with your purchase after receiving it, you may return it within 30 days. For more details, please refer to our Refund Policy or contact us at hello@knotsandgrainsstudio.com or +96565846772.
Do you take commission or custom orders?
Absolutely! Please visit our 'Commission Us' page and fill out the form. We will get in touch with you to start the customization process.
Will the product vary from the photos on the website?
Yes, each piece we create is unique. Since all our products are handcrafted using natural solid wood, variations in grain and color are normal. As a result, the item you receive might slightly differ from the images displayed on our website.
How do I care for my product?
Each product comes with a care card providing detailed instructions tailored to the type of wood used in your piece. Please follow these guidelines to maintain the quality and appearance of your product.